by Jonathan Gorenstein | Aug 17, 2023 | Commercial Real Estate, Customer Service
You’ve been working on a promising deal for a while. Twists. Turns. Changes. You have a good grip on it. The client is happy. And then something is going south. Don’t give up. Attempt to get things back on track. And: 🔸️Identify the reason (change in decision-maker,...
by Jonathan Gorenstein | Aug 14, 2023 | Commercial Real Estate, Customer Service
If you don’t have it, grow it. Slow days, rejection and fear of failure need mental toughness. And developing a thick skin is a prerequisite for sales. Can’t take things personally. Keep track of rejections. Share your experiences and be realistic. If you have an...
by Jonathan Gorenstein | Aug 3, 2023 | Commercial Real Estate, Customer Service
In-person meetings are back on and most masks are off. Open handshakes are replaced with a nod, a smile or fist bump. And the reason to have an in-person meeting has become increasingly important, considering many are still working remotely. Forbes magazine says to...
by Jonathan Gorenstein | Jul 26, 2023 | Commercial Real Estate, Customer Service
Many workers are still in the hybrid work model. Industry stats show most don’t want to return to the office, leaving many work spaces open to rolling tumbleweed. When you’re pounding the pavement in sales, the car office is a whole other beast. For me,...
by Jonathan Gorenstein | Jul 23, 2023 | Commercial Real Estate, Customer Service
Sales highs are awesome. But the lows can be brutal. Spending time with my kids is a great way to reset. Simple talk. Easy play. Curious actions. They show me how to stop dissecting. Stop analyzing. And to live in the moment. Your mental health is a valuable asset....
by Jonathan Gorenstein | Jul 22, 2023 | Commercial Real Estate, Customer Service
Career hack: be nice and be easy to work with. It’s an under-rated tool. And needed in today’s seemingly unsettled business world. Common courtesies are uncommon, especially these days when people are plagued by the stresses brought on by the pandemic. According...